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by Joan E. Gebhardt,Patrick L. Townsend

  • ISBN: 0471552062
  • Category: Money & Business
  • Author: Joan E. Gebhardt,Patrick L. Townsend
  • Subcategory: Management & Leadership
  • Other formats: mobi txt azw rtf
  • Language: English
  • Publisher: Wiley (March 1992)
  • Pages: 262 pages
  • FB2 size: 1568 kb
  • EPUB size: 1731 kb
  • Rating: 4.1
  • Votes: 298
Download Quality in Action: 93 Lessons in Leadership, Participation, and Measurement fb2

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Townsend, Patrick L. & Gebhardt, Joan E. 1992, Quality in action : 93 lessons in leadership . Celebration: Sometimes You've Just Got to Throw a Party. Issues: Corporate Roadblocks to Achieving Quality. 1992, Quality in action : 93 lessons in leadership, participation, and measurement, Patrick L. Townsend, Joan E. Gebhardt J. Wiley New York, . Memory: What Happens When the Corporate Memory Retires? Structure: A Blueprint for Matching Solutions to Problems. Catalysts: Surveys? What Do You Think?

More from this seller: Quality in Action: 93 Lessons in Leadership . Quality Praise for Quality in Action "An important book-and one that's just plain fun to read. Townsend and Gebhardt's book will quickly become known as the rational person's guide to BS-less quality improvement

Quality Praise for Quality in Action "An important book-and one that's just plain fun to read. Townsend and Gebhardt's book will quickly become known as the rational person's guide to BS-less quality improvement. Quality in Action enables you not only to see the truth of that statement, but also to feel it.

Action : 93 Lessons in Leadership, Participation, and Measurement

Quality in Action : 93 Lessons in Leadership, Participation, and Measurement. by Patrick L. Townsend and Joan E. Gebhardt. This volume presents the practical value of quality initiatives for every employee of a company by presenting 93 lessons on implementing quality processes and making them work. It combines proven ideas and techniques taken from the author's own experiences. Pat and Joan have, in this book, put together a practical, thought provoking and, when appropriate, humorous primer on what it takes to lead today's and tomorrow's organization. Get it, read it and read it again!

Personal Name: Townsend, Patrick L. Publication, Distribution, et. Includes bibliographical references and index. Personal Name: Gebhardt, Joan E.

Personal Name: Townsend, Patrick L. New York, . by par Thierry Gaudin. 00F Author: Gaudin, Thierry.

By: Townsend, Patrick L. Contributor(s): Gebhardt, Joan E. Publisher: New York, . Tags from this library: No tags from this library for this title.

Quality in action :: Contenido Sumario Pág. 1 Nos dicen los autores: Pá. 1 Nos dicen los autores: Pág. 2, 8 Conozca a los autores: Pá. Las 93 lecciones que ofrece están concebidas tanto para educar como para entretener y presentan principios fundamentales y explicaciones claras listas para llevar a la práctica en cualquier tipo de orga- nización, siempre que los individuos encargados de ellos deseen hacer el esfuerzo necesario. Resumen del libro Calidad en Acción de Patrick L. Townsend y Joan E. Gebhardt 93 lessons in leadership. Participation and mea- surement. Calidad en acción:: 93 lecciones sobre liderazgo, participación y me- dición SUMARIO.

Find nearly any book by Patrick L Townsend. Get the best deal by comparing prices from over 100,000 booksellers. Quality in Action: 93 Lessons in Leadership, Participation, and Measurement: ISBN 9780471161363 (978-0-471-16136-3) Softcover, Wiley, 1997. Quality is Everybody's Business. by Patrick L Townsend, Joan E Gebhardt. ISBN 9781574442847 (978-1-57444-284-7) Hardcover, CRC Press, 1999.

Quality Praise for Quality in Action "An important book . About the authors PATRICK L. TOWNSEND is a noted speaker and consultant on quality.

Quality Praise for Quality in Action "An important book-and one that's just plain fun to read. Quality in Action puts a greased skid under much of it.

Quality Praise for Quality in Action "An important book—and one that’s just plain fun to read.… This book is a gem!" —from the Foreword by Tom Peters, author of In Search of Excellence and Thriving on Chaos "Townsend and Gebhardt’s essay on our foremost problem of staying competitive in a world market in which more and more little people are learning how to do it better and better is not only penetrating and revealing; it is also entertaining, which probably fractures both rules and records for this kind of literature." —Howard K. Smith "With power and style, Quality in Action redefines competitive advantage for our march into the next century. The trail is tricky and tortuous—make sure this guidebook is in your knapsack." —Allan Cox, author of Straight Talk for Monday Morning "Quality in Action is not only exhortation, it is a road map. Townsend and Gebhardt have taken much of the fear and mystery out of total quality management." —Ann McLaughlin, former Secretary of Labor and Founder of the Workforce Quality Commission "There is a lot of pompous posturing in the quality biz today. Quality in Action puts a greased skid under much of it. Townsend and Gebhardt’s book will quickly become known as the rational person’s guide to BS-less quality improvement. It’s a must read." —Ron Zemke President, Performance Research Associates Coauthor, Service America and Delivering Knock Your Socks Off Service "Quality must become a national issue. Quality in Action enables you not only to see the truth of that statement, but also to feel it. Long after you have forgotten the points (or the titles) of other business books, you will remember and use the lessons contained in this one." —Congressman Don Ritter (Pa.) Subcommittee on Technology and Competitiveness "Quality Champion on Capitol Hill" "Quality in Action is a superb tool for teaching and learning the nuts and bolts of quality management. Townsend and Gebhardt have successfully translated W. Edwards Deming’s ‘profound knowledge’ from theory into practice in a style that is both entertaining and enlightening. Pick up the book and start reading—anywhere,on any page. I dare you to put it down before you’ve read it all at least once; then expect to read and ponder the 93 lessons again and again." —Vice Admiral James A. Zimble, M.D. former Surgeon General, U.S. Navy President, Department of Defense Medical School

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