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by Patrick Forsyth

  • ISBN: 085292674X
  • Category: Money & Business
  • Author: Patrick Forsyth
  • Subcategory: Management & Leadership
  • Other formats: mbr rtf docx azw
  • Language: English
  • Publisher: Chartered Institute of Personnel & Development (February 1, 1996)
  • Pages: 48 pages
  • FB2 size: 1283 kb
  • EPUB size: 1569 kb
  • Rating: 4.1
  • Votes: 834
Download Telephone Skills (Training Extras) fb2

Though there are shelves of books about training, coaching and development out there, this book has the virtue .

Though there are shelves of books about training, coaching and development out there, this book has the virtue of focus. Rather than trying to be a comprehensive guide, Patrick Forsyth teaches you how to train effectively without getting bogged down in theory, big budgets, politics or an endless number of possible approaches. He stresses how important staff development is to your competitive position, and shows you how to carry out on-the-job Compact guide to developing your people step-by-step

Patrick Forsyth consults on issues such as marketing, management, communications and associated skills. He has published widely and has more than 20 years of business experience

Patrick Forsyth consults on issues such as marketing, management, communications and associated skills. He has published widely and has more than 20 years of business experience. His other books include: Successful Time Management, Business Planning and Marketing in Publishing. Good Development Leads to Success. Every manager waxes lyrical about how important employees are to the company’s success. But, to take full advantage of this, you have to invest in staff development

The Sales Excellence Pocket Book (Management Pocket Book Series). Patrick Forsyth, Patrick Forsyth. Improve Your Coaching and Training Skills.

The Sales Excellence Pocket Book (Management Pocket Book Series).

Training in Telephone Techniques with Activia. Training Courses in Telephone Skills, delivered UK-wide in 11 Activia training centres or at your offices. Telephone Techniques Training Courses at 11 UK centres, or in-house at your offices nationwide. Classroom training is proven to give the best learning experience and knowledge retention. You have the benefit of a relaxed but professional learning environment, an experienced trainer and the opportunity to ask questions, so you are 100% sure you understand all the course content.

Book 3 of the Smart Skills series: practical guides to mastering vital business skills and techniques. Using proven strategies from business experts, these essential smart skills can empower anyone with the tools to get ahead. Gain a competitive edge at work with your business writing skills. Effective business writing skills can help you win that million-pound contract, earn a promotion, resolve a dispute or generate a significant increase in business leads.

Press return for the next slide TELEPHONE SKILLS Your voice is your personality over the telephone.

Telephone skills: Press return for the next slide TELEPHONE SKILLS Your voice is your personality over the telephone. Evaluate your telephone voice

Product - Essay Writing Skills : Essential Techniques to Gain Top Grades.

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